TC Technology Knowledge Base

Recover a deleted Zoom recording

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1. Log into the TC Portal

2. In the applications Tab, click Zoom.

3. Click Recordings and Transcripts

My Recordings - Zoom - Google Chrome

4. Click on the Cloud recordings tab. If the Trash icon appears, recoverable files are available.

My Recordings - Zoom

5. If there are recoverable files, click on Trash.

My Recordings - Zoom

6. Find the recording you would like to recover. Click Recover.

Recording Trash - Zoom - Google Chrome

7. To confirm you want to recover the file, click Recover.

Recording Trash - Zoom - Google Chrome

8. Find the recovered file in the Cloud recordings tab.

My Recordings - Zoom - Google Chrome
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