TC Technology Knowledge Base

Stale Request error in Safari browser


When you click on the Zoom link in Canvas, you may get an error message that says Stale Request. Follow the steps below to eliminate the error.

If the problem persists after following these instructions, please email [email protected] and we will contact you.

1. When in Safari, click Safari at the top left corner and click on Preferences.

2. Select Privacy and uncheck Website tracking.

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