TC Technology Knowledge Base

TC Digital Media Student Quizzing Guide

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If you run into any issues with the technology being used your Canvas course please try out the troubleshooting tips below!

Remember, the Google Chrome browser.is the preferred browser for Canvas and all associated applications within Canvas.

Review how to take a video quiz in TC Digital Media
Using a Laptop or Desktop?

Make sure you are using Google Chrome as your main browser. This browser works best for Canvas and all associated apps

Receiving the Error Message: Unable to connect to the LMS Gradebook?
Alert Message: Unable to Connect to LMS Gradebook

1. Begin by switching to a Google Chrome browser on your laptop or desktop, this browser works best with TC Digital Media and Canvas.

2. Enable Cookies for this site by following these instructions:

Using Google Chrome on your laptop or desktop: Enable third-party cookies

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