In Google Chat, you can send a direct message to individuals or groups. Direct messages are private conversations between you and other people. Once you create a direct message, you can't add people, so the conversation remains private.
1. Click the Gmail icon in the the applications tab of the TC Portal.
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2. Under Chat, click name.
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5. If the name isn’t found in the Chat, click New Chat.
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6. Type in the name of the person you want to chat with.
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7. Enter a name or email address. Suggestions appear as you enter text.
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8. To send a direct message to someone outside of TC, enter their full email address.
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9. Select the person that you want to message.
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10. Enter a message and click Send.
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