If you've recently updated your Okta password (the account you log into your computer with), you'll need to re-authenticate with your new credentials.
1. Click on the Wireless icon in the Windows Notification Area on the Taskbar.
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2. Right-click on TC-Secure, then click Forget.
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3. Once again, click on the Wireless icon in the Windows Notification Area on the Taskbar to see available wireless networks.
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4. Select TC-Secure from the available networks list and click Connect (Check Connect automatically before proceeding).
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5. Enter your Okta credentials (the username and password you use to log in to your work computer) and click OK.
Note: Make sure to use your recently updated password to login.
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6. If you see the prompt Continue connecting? ..., press Connect to continue.
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7. The authentication process may take several moments, during which you'll see a Verifying and connecting status message.
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8. Once authenticated, you will see a Connected, secured status message under TC-Secure
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Note: If you have any issues connecting, please contact the TCIT Service Desk via ServiceNow ticket, email ([email protected]) or phone (x3300).