Your TC Qualtrics account entitles you to receive help directly from Qualtrics via a ticket, chat, or phone. You need to log into the Qualtrics support portal with your TC account information to receive assistance.
1. Log into MyTC. Click the Student, Faculty, or Employee Resources tab. In the General Technology Resources section, click TC Zoom.
Access the myTC Portal
2. From the Qualtrics home page, click on the dotted square in the top right corner.
3. From the dropdown, click on Customer Success Hub.
4. Click Columbia University Teachers College.
4.1. If needed, sign into your TC Portal again using the Sign in with SSO option.
5. Click CONTACT SUPPORT.
