1. Sign into Okta with one of the following links:
End user links should be used when the service desk staff wants to access their own accounts as an end user: Production: sso.tc.columbia.edu Preview: ssotest.tc.columbia.edu
Administrator Links should be used when the service desk staff needs to perform administrative function: Production: https://tccu-admin.okta.com/admin/dashboard
2. Select the Admin button
2.1. Select "Users"
3. Select the drop down button and select "Pending User Action"
