Blocking Numbers allows you to prevent unwanted callers from calling your number. It is a good way to prevent unwanted calls and spam messages. When a number is added to the blocked numbers list, it blocks all incoming calls and faxes from that number.

1. Log in to your RingCentral Online account. (Admin Portal)

2. Go to Settings > Screening, Greetings, & Hold Music.

3. Click Blocked Calls.

4. Under Block option, click drop-down list and select Specific calls and faxes.

5. Enter Phone Numbers or Area Codes in the text box under Only block these numbers or area codes.

6. Click Add and Save the changes.

You can also configure the following settings:

Callers will hear (This option allows you to select your own language to display the default greeting text. Your selection here affects only your current view of the greeting text, it will not change the Greetings Language setting).

1. Click Edit

 2.Under View In, select from the drop-down list your own language to display the default greeting text.

3. Select the preferred message that your callers will hear, then click Done.

Block Calls from pay phones (Enable to block calls from pay phones. You may also configure what blocked pay phone callers will hear.)

1. Tick to enable this option to block calls from pay phones.

2. Click Edit to select the message that blocked pay phone callers will hear.

3. Under View In, select from the drop-down list your own language to display the default greeting text.

4. Select the preferred message that your callers will hear, then click Done.