TC Technology Knowledge Base

How to access and install an application from the Windows Self-Service App Store

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To Access the Windows App Store:

Click on the Workspace ONE icon from the system tray on your computer.

Note: If you do not see the icon, follow these instructions to install and enroll into Workspace ONE: Manual Enrollment with Workspace ONE.

When you open the Workspace ONE Intelligent Hub, the default page for everyone is the Apps category. In the Apps category, you have four different options for searching for apps:

  • Viewing the most recently updated or added apps (1),
  • Clicking on "All Apps" to browse the complete catalog (2),
  • Clicking on "Category" to find apps by application type (3),
  • Using the search bar to find a specific application (4).

To install an Application from the Windows App Store:

In this example, we will attempt to install an application using the search bar. In the search bar, type in an application name. In this example, we will use Zoom. In the right corner of the results, you'll see a downward-pointing arrow that starts the installation.

A window will appear with details of the application. To proceed, click on the Install button.

You’ll see an installation prompt appear near the application. The installation might take a few minutes, depending on the size of the app.

Once the application is installed, a Windows notification will appear indicating the application is installed.

If you encounter any issues with installing applications from Workspace ONE Intelligent Hub, please contact the TCIT Service Desk. You can reach them via email at [email protected] or by calling the IT hotline at (212) 678-3300.

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