Only faculty members who have a student who has been identified by OASID as requiring human captioning for videos will be able to request that human captions be added to videos directly in TC Digital Media (TCDM).
1.1. Log into the TC Portal Using the link(s) below:
Students: https://student.tc.columbia.edu
Employees: https://employee.tc.columbia.edu
1.2. In Resources & Knowledge, either type in the search bar "TC Digital Media" or select TC Digital Media from your pinned resources.
1.3. In the top-right corner make sure to select TC Single-Sign-On [1] from the drop-down. Then, click Sign In [2].
1.4. If redirected to TC Single-Sign-On, sign in with your UNI and TC Password [1]. Then, click Sign in [2].
1.5. You will now be signed into the TC Digital Media (Yuja Media) home page.
2. Click My Media [1]. Then, click More... [2].
3. In the side panel, click Accessibility.
4. In Accessibility, under Captions, you can manage any existing captions and transcripts. All completed transcripts and captions will be listed below.
5. Click Human Caption.
If the Human Caption buttons are greyed out, this means the video is either:
- still being generating auto-captions via TC Digital Media. Depending on the length of the video, it can take from 24-48 hours for this to complete.
- OR, not a feature available based on your institutional permissions for TC Digital Media.
6. Select a Caption Provider, using Teachers College [1]. Then, click Send Request [2].
7. You will receive a confirmation of your caption request.
Depending on the length of a video, it can take from 24 - 48 hours for human captioning to be added to videos.