Only faculty members who have a student who has been identified by OASID as requiring human captioning for videos will be able to request that human captions be added to videos directly in TC Digital Media (TCDM).
1. Locate your video in TCDM.
2. Hover over the video and click More from the pane that appears on the right.
3. A pop-up will appear. Click Accessibility.
4. Click Human Caption.
If the Auto Caption and Human Caption buttons are greyed out, this means the video is still being automatically captioned by TCDM. Once that automatic captioning is complete, then you can request human captions. Depending on the length of the video, it can take from 24-48 hours for this to complete.
5. From the Select a Caption Provider drop-down menu, select Teachers College. Click Send Request.
6. You will receive a confirmation of your caption request.
Depending on the length of a video, it can take from 24 - 48 hours for human captioning to be added to videos.