TC Technology Knowledge Base

Make a phone call

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1. You can use your RingCentral extension to make and receive calls, listen to your voicemails and view your call history. To access this feature, click on the telephone icon in the bottom left corner.

(4) RingCentral -Google Chrome

1.1. When you click on the phone icon for the first time you will be asked to continue. Then you will be asked to confirm registering your address for emergency calls. Click confirm once you are finished reviewing your information.

(4) RingCentral - Google Chrome

1.2. You will then be able to see your call log, voicemails, fax, and recordings.

(5) RingCentral - Google Chrome

1.3. To call out, click on the text box above the call log or by clicking on the key pad icon.

(6) RingCentral - Google Chrome

1.4. To change the phone number that will be used to make a call, click on the drop-down next to the phone number.

(6) RingCentral - Google Chrome

1.5. Then select the number you would like to call out from.

(6) RingCentral - Google Chrome

1.6. A pop-up shown below will appear when you are calling someone. You have the option to mute your microphone, open the keypad, place the call on hold, add another person to the call, transfer the call to another, additional call actions and to end the call.

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